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If anyone needs to experience inefficiency firsthand, just apply for a government job. At least that has been my experience so far.
I know a few people who work for the TSA here in NM, and thought, with my unemployment and COBRA running out in November, that it could be (at a minimum) a source of some money and health insurance.
For the last year, I’ve bounced back and forth from occasional freelance projects and completing unemployment forms to help keep a roof over my head and food on the table. I found myself in this situation after two layoffs in 8 months from either loss of accounts, or loss of sanity on one particular position. And with no full-time prospects on the horizon, I submitted an online application.
I already knew that, should I get hired, I would only be working 25 hours a week (5 hour shifts on 5 days) initially. And I was ok with that. The pay wasn't the greatest, but sure beat minimum wage. And our friend that was doing it here enjoyed it. Sunport Airport isn't the busiest, so it seemed like it wouldn't be too stressful while offering flexibility to build my freelance business.
More than 3 months have passed since I first applied for a part-time TSA position. The online application process was fairly painless. I was even surprised to get notification to schedule the computer test within 2 weeks. Even more surprising — I received an email saying I had passed the computer test before I even got out to my car from the testing center. I immediately went home and completed the requested forms thinking the process was going to move much quicker than anticipated.
Then the emails and phone calls started, all requesting that I send in the requested forms. I began inquiring about my status, and was assured both by phone and email that my forms had indeed been received. (The phone part was no walk in the park, with each time I've had to call I've been on hold for at least 45 minutes.) Even after confirmation, I continued receiving notifications to submit the forms. This process went from weeks, to months. It was only after I asked an acquaintance who was pretty high up in the local TSA office did actual movement begin.
Last week was my in-person assessment. Again, what should have been an hour long process took nearly 2 because "the person responsible for the exit processing is in a hearing." This person only walked me from the waiting area to an office where within 2 minutes another person blessed my paperwork and sent me on my way. So I waited 45 minutes for someone to walk me from the lobby to an office??!?! Could someone else not have performed this "critical" step in the process?
Today was my medical exam. If the toughest part of the exam is to pee in a cup, and bend down and touch your toes, I'm just wondering why anyone would give beauracracy such a bad rep.
So now, more than 90 days into the process, I'm seriously asking myself if I would be better off becoming a barrista, or going back to waiting tables and bartending (something I haven't done in over 15 years). At least then I would know whether I had the job or not probably after only 1 interview.
Thankfully, the whole process was part of my backup plan. The day of my in-person assessment I received a phone call from a company I've been freelancing for occasionally over the last year. They offered me a full-time position. With benefits. After one interview (well, formal interview since we've been working together and know what we're both getting into) that lasted about 2 hours, I'll soon be back in the ranks of the employed.